Upcoming scheduled maintenance notice

As part of our commitment to continuous improvement, we will be implementing changes to our CoreNexa platform. During this maintenance window engineers will be performing upgrades to support continued optimization of our Account Manager and Calling Services. This maintenance will deploy improvements and changes to provide a better user experience for our partners and your customers. Please contact Support if you need assistance at any time.

Impact

• Account Manager login will be unavailable & Calling Services may be unavailable for up to 30 minutes

Start time

• Dec 13, 12:00AM EST

Estimated duration

• 4 hours

Components affected

• Calling Services - Inbound
• Calling Services - Outbound
• UC Client
• Account Manager
• Contact Center