To access the full Knowledge Base for ReachUC, please visit https://www.reachuc.com/knowledge-base/
How to enable DND?
For the Android and iOS app, you can read how at https://www.reachuc.com/knowledge-base/how-to-disable-the-reachuc-app/
Can I transfer my calls to my desk phone?
Yes, you can! This can be done by hitting - "transfer" - dial your extension - then hit the call button. this will work both with Android and iPhone.
Can I park and retrieve it?
As of now, there is no "park" button. However, you will be able to park calls by transferring it to the configured parked orbit and retrieve it by *55(park orbit).
Can I log in to multiple devices?
Yes, you may add this to another device. Please be aware that if you're using two mobile devices, SMS will not work. however, it will work fine for calls. We are still working to improve this.