Account Manager Enhancements & Calling Services

Upcoming scheduled maintenance notice

As part of our commitment to continuous improvement, PureEdge will be implementing changes to our CoreNexa platform.

During this maintenance window engineers will be performing upgrades to support continued optimization of our Account Manager.

This maintenance will deploy improvements and changes to provide a better user experience for our partners and customers.

Please contact Support if you need assistance at any time.

Impact

• Account Manager login unavailable during maintenance & Calling services may be unavailable

Start time

• May 3, 00:00 EDT

Estimated duration

• 4 hours

Components affected

• Call Services - Inbound
• Call Services - Outbound
• Contact Center
• CoreNexa Account Manager
• Voicemail to Email